A major British bank’s US$12.6 million fine in April 2006, following misconduct in its handling of share trades in two firms, has prompted one of the UK’s major financial services institutions to use a novel approach - via mobile performance support delivered to its staff’s PDAs and BlackBerrys - to provide ‘nuggets’ of regulatory and compliance-based information as well as key learning points related to data protection.

The mobile delivery system that is making this possible is supplied by leading learning and mobile content management technology provider, Giunti Labs. The content is being authored and developed for deployment by Eukleia Training, a specialist provider of compliance training services for the financial services sector; while the learners’ test results - returned by Giunti Labs’s mobile learning platform - are being sent and monitored by the institution’s learning and talent management system, provided by partner Cornerstone OnDemand.

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